Terms of service
Terms & Conditions
Last Updated: 08/15/2026
Welcome to Bunot (বুনোট). These Terms & Conditions govern your use of the Bunot website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. About Bunot
Bunot is an online saree brand offering ready-to-wear sarees and handcrafted sarees through Bunot Atelier.
Our products may include ready-made, handwoven, handcrafted, printed, embroidered, or otherwise specially finished sarees.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, prices, measurements, and other information are accurate.
However, slight differences may occur due to:
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Photography lighting
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Screen and device settings
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Natural fabric characteristics
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Handcrafted or handwoven variations
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Printing or dyeing processes
Such minor variations may not constitute a product defect.
Customers are encouraged to review the product description carefully before placing an order.
3. Product Availability
Product availability may change without prior notice.
A product displayed on the website may become unavailable due to inventory limitations, production constraints, or other circumstances.
If an ordered product becomes unavailable after purchase, Bunot will contact the customer regarding the available options.
4. Prices
All product prices displayed on the website are in Bangladeshi Taka (BDT/৳) unless otherwise stated.
Bunot reserves the right to change product prices, promotional offers, and discounts at any time.
The price applicable to an order will generally be the price displayed at the time the order is placed, subject to correction of genuine pricing errors.
5. Placing an Order
When placing an order, customers must provide accurate information, including:
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Full name
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Active mobile number
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Complete delivery address
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Email address where applicable
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Other information required during checkout
Customers are responsible for ensuring that the information provided is correct.
Bunot may contact customers by phone or other available communication channels to verify an order before dispatch.
6. Order Acceptance
Submitting an order does not necessarily guarantee acceptance.
Bunot may cancel or decline an order in circumstances including:
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Product unavailability
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Incorrect pricing
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Suspected fraudulent activity
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Inability to verify the order
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Incorrect or incomplete customer information
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Other legitimate operational reasons
If an order is cancelled after payment has been received, any applicable refund will be handled according to our refund policy and the circumstances of the cancellation.
7. Cash on Delivery
Cash on Delivery (COD) may be available for eligible products and delivery locations.
Bunot may contact the customer to confirm a COD order before dispatch.
Customers are expected to accept legitimate orders placed using their information.
Repeated refusal of confirmed COD orders may result in restrictions on future COD availability.
8. Bunot Atelier Pre-Orders
Bunot Atelier includes handcrafted and made-to-order sarees that may require additional production time.
The estimated crafting period will be stated on the relevant product page.
Pre-order conditions
By placing an Atelier pre-order, you acknowledge that:
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The saree may not be immediately available for dispatch.
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Production requires additional time.
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The estimated production period may vary depending on the nature of the piece.
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Minor variations may occur because of the handcrafted nature of the product.
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Cancellation, return, exchange, and advance-payment conditions may differ from Ready-to-Wear products.
The specific terms displayed on the relevant Atelier product page will apply to that pre-order.
9. Customization
If Bunot offers customization for a particular product, the available customization options and additional charges will be communicated before order confirmation.
Customized or specially made products may have different cancellation, return, and exchange conditions.
10. Shipping & Delivery
Bunot aims to provide delivery across Bangladesh through third-party courier and delivery partners.
Delivery times are estimates and may vary because of:
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Customer location
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Courier operations
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Weather
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Public holidays
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Natural disasters
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Incorrect address information
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High order volumes
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Other circumstances outside Bunot's reasonable control
Please refer to our Shipping & Delivery Policy for more information.
11. Returns & Exchanges
Returns and exchanges are governed by our Returns & Exchange Policy.
Customers should review that policy before placing an order.
Different conditions may apply to:
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Ready-to-Wear products
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Handcrafted products
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Pre-order products
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Customized products
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Sale or promotional products
12. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Bunot within the timeframe specified in our Returns & Exchange Policy.
We may request photographs, videos, order information, packaging information, or other reasonable evidence to investigate the issue.
13. Intellectual Property
All content appearing on the Bunot website, including but not limited to:
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Brand name
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Logo
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Product photography
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Text
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Graphics
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Designs
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Videos
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Website layout
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Original marketing materials
is owned by or licensed to Bunot unless otherwise stated.
You may not reproduce, copy, distribute, modify, or commercially use Bunot content without prior written permission.
14. Prohibited Use
You agree not to use the website to:
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Conduct fraudulent activities
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Submit false orders or information
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Attempt unauthorized access
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Disrupt website operations
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Copy or misuse our intellectual property
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Upload malicious software
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Engage in unlawful activities
Bunot reserves the right to restrict access or cancel orders where reasonably necessary to protect the business, customers, or website.
15. Third-Party Services
Bunot may use third-party services for:
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Payment processing
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Shipping and delivery
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Analytics
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Advertising
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Communication
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Website functionality
Third-party services may have their own terms and policies, which may also apply to your use of those services.
16. Website Availability
We aim to keep the Bunot website available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.
Website functionality may occasionally be affected by maintenance, technical issues, service-provider outages, or circumstances outside our control.
17. Changes to Products and Terms
Bunot may update product information, pricing, website features, policies, and these Terms & Conditions from time to time.
The latest version published on the website will apply to future use and orders, subject to applicable law.
18. Limitation of Responsibility
Bunot will take reasonable steps to provide accurate product information and fulfill confirmed orders.
However, we are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier disruptions, natural disasters, technical failures, or other unforeseen events.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
19. Governing Law
These Terms & Conditions shall be interpreted in accordance with the laws applicable to Bunot and its operations in Bangladesh, subject to any mandatory consumer rights or other legal protections applicable to customers.
20. Contact Us
If you have questions about these Terms & Conditions, your order, or our policies, please contact Bunot through our official customer-support channels.
Bunot (বুনোট)
Email: bunotsaree@gmail.com
Website: bunotsaree.shop
বুনোট — Woven in Tradition. Made for Today.